|
Last update: Fr, 3 July 2009 -- 6:50am
Since May 9, Bb
services have been provided via a
"hosted" server at
Bb, Inc. (BMH)
Log in via
CUNY
Portal (no
alternate access to Bb8 at this time)
To
access Blackboard, you must have a CUNY PORTAL ID.
- Bb8
continues to work normally -- and has been working normally
for quite a while now. Things are looking much better these
days.
However, there have been a few reports this week that Bb login
does not function properly , but these problems appear to be intermittent and fleeting (though
clearly annoying when they occur). In this case, try using another
browser and/or reboot your computer and try again. However, we have
alerted CUNY/CIS and we will keep you posted on new developments
all through the holiday weekend via this page. We are aware that finals
for summer courses are coming up next week ....
(Problems
and solutions in the recent past, updated 7/1)
However, just
in case something goes wrong (again), we urge all faculty to
consider alternate ways to make essential course materials available to
their students. We
first
posted suggestions
how to deal with a
Bb outage in March and we are continuously updating this
page. Contact Bb
support
for assistance with implementing any of these
suggestions.
- If
you
experience problems with access to Bb8 at all or extreme slow response
at a time when we report normal operation, please contact us
and provide
detailed information.
- As
a precaution, keep
periods of entering text into Bb8 short and save your work frequently,
e.g., by using "copy-and-paste" and (for faculty) attaching files to
"items" rather than entering longer text directly via the Bb text
editor,
to avoid any loss of work (this is the recommended practice anyway).
- How to deal with a Bb outage (for
faculty) --
just in case (updated 6/16)
- What to do if you can't log in or the
Bb pages display slowly (updated
4/24)
- Notes on some recent problems -- and
solutions -- with Bb
features and components (updated 6/24)
We
appreciate your patience and understanding during the past months, it
was a difficult spring semester.
Portal Password Reset
If you have forgotten your CUNY Portal /
Blackboard Username or password, click here. As of Jan 14, 2009,
you can reset your user name and/or password using your confidential
information -- or you can have a new preliminary password mailed to
your e-mail address on record as before.
|
Information for Students
|
Information for Faculty
|
- Once
you have a CUNY Portal account, access Blackboard by logging in to the CUNY
Portal.
- When
you log into Blackboard, you may not see links for all Hunter courses
for which you are registered because course sites are created in
'unavailable' state. Please ask your instructor if he/she will be using
Blackboard.
- Blackboard Help Documents
|
- Once
you have a CUNY Portal account, access Blackboard by logging in to the CUNY Portal.
- Courses from Spring and Fall 2008 have
been migrated to the Bb8 server to facilitate re-use of materials.
(Students should access the original course sites on the Bb6 server.)
|

|